Our Philosophy

Planetree at Cody Regional Health

Redefining Healthcare Through Compassionate, Person-Centered Care

At Cody Regional Health, we are committed to delivering exceptional care grounded in compassion, connection, and respect. To further this commitment, we’ve partnered with Planetree International, a non-profit organization that champions person-centered care in healthcare systems around the world.

What Is Person-Centered Care?

Person-centered care places your needs, preferences, and values at the heart of every decision. It’s about treating you as a whole person—not just a patient—and ensuring that your healthcare journey is shaped around what matters most to you.

“Planetree reminds us that healing happens best when we treat the whole person—not just the illness.”
– Vikki Sarver, Director of Women’s Health & Nursery

“At Cody Regional Health, Planetree has helped us elevate compassion as a clinical standard.”
– Dr. Andrea Chisholm, OBGYN

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Our Journey to Bronze Certification

Founded in 1978 by a patient who sought a more compassionate healthcare experience, Planetree International has since created a global framework to define and advance person-centered care. Cody Regional Health has committed to achieving Planetree Bronze Certification by 2026.

Our journey toward certification represents a meaningful transformation—one that improves how we engage with our patients, families, and communities. It’s about listening more closely, partnering more effectively, and continually improving the care experience.

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Planetree’s Core Principles

1. Partnership
2. Quality
3. Compassion

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The Five Drivers of Planetree Person-Centered Excellence

1. Understanding What Matters Most

At Cody Regional Health, your voice leads the way. Your preferences aren’t just noted—they guide your care plan and define what success looks like.

2. Practices That Promote Partnership

We embrace a team-based model where you are a valued and active participant in your care. Examples include bedside shift reports, collaborative care planning, and personalized care goals.

3. Structures That Promote Engagement

Patient and family feedback help us grow. From our Patient Experience Committee to the upcoming Patient and Family Advisory Council, your input shapes our decisions.

4. Evidence-Based Performance Improvement

We don’t just listen—we act. Using feedback from patients, families, and staff, we continually improve processes to ensure the best possible care.

5. Connecting Values, Strategy, and Action

By aligning our organizational values with the Planetree model, we ensure our mission and vision are reflected in every patient experience.

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Why It Matters

At Cody Regional Health, this is more than a program—it’s a culture shift. It’s a promise to our community that we will lead with empathy, honor your voice, and provide care that supports not just physical healing, but emotional and spiritual well-being too.

We look forward to sharing more as we continue our Planetree journey together.