Cody Regional Health Enhances Cuisine on Call for Patients

Cody Regional Health Enhances Cuisine on Call for Patients

Cody, Wyo. (February 19, 2018) – Cody Regional Health (CRH) will soon be enhancing their current Cuisine on Call food services program by integrating a program called Unit Host.

We are excited to launch our new Unit Host program. It’s a way for us to offer “patient‐centered” meal service and is designed to enhance patients existing Cuisine on Call room service. Unit Hosts will be specialty trained food service staff members and they will work with all patient care areas in the healthcare facility,” states Amy Olson, CRH Food Services Director.

The Unit Host will attend to patient’s food and beverage needs by introducing the Cuisine on Call program, taking patient meal orders, delivering meal trays, removing trays from the room, following up with the patient to ask about meal satisfaction, communicating with nursing about food concerns, and assisting patient visitors with guest meals and beverage services.

Unit Hosts work with nursing, therapy providers, dietitians, and medical staff to find the best approach to meet patient’s food and beverage needs. The Unit Host connects patient care and food service teams.

Cody Regional Health decided to move forward with the Unit Host program to:

  • Continue patient‐centered customer service to patients and their families.
  • Grow patient satisfaction.
  • Allow nursing to focus on patient care activities and less on meal service.
  • Lower food costs due to fewer duplicated, lost, or unnecessary trays.

“Increasing nutrition options to our patients enables us to continue providing amazing care and this is our top priority at Cody Regional Health. We are anxious to launch the Unit Host program in April 2018,” said Doug McMillan, CEO.

For assistance with this story, please contact Ashley Trudo at Cody Regional Health at atrudo@wphcody.org or (307) 578-2512.

About Cody Regional Health:

Cody Regional Health (CRH) is a national leading critical care 25-bed acute-care state-of-the-art facility. CRH employs and partners with over 60 physicians and offers over 20 different services, with an adjacent Long-Term Care Center licensed for 94 beds, a 16-bed chemical dependency center, 8-bed hospice house, regional cancer center, satellite physicians clinics and urgent care center. CRH abides by the Planetree philosophy as a model of health care. The Planetree model strives to enhance patient comfort by personalizing, humanizing and demystifying the health care experience. www.codyregionalhealth.org.

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